These are the sources and citations used to research service Marketing. This bibliography was generated on Cite This For Me on

  • Website

    Airbnb Celebrates Half A Billion Guest Arrivals

    2020

    In-text: ("Airbnb Celebrates Half A Billion Guest Arrivals")

    Your Bibliography: "Airbnb Celebrates Half A Billion Guest Arrivals." Airbnb Newsroom. N.p., 2020. Web. 1 Feb. 2020.

  • Website

    Airbnb decor ideas | Open plan kitchen living room, Small open plan kitchens, Small living room design

    2020

    In-text: ("Airbnb Decor Ideas | Open Plan Kitchen Living Room, Small Open Plan Kitchens, Small Living Room Design")

    Your Bibliography: "Airbnb Decor Ideas | Open Plan Kitchen Living Room, Small Open Plan Kitchens, Small Living Room Design." Pinterest. N.p., 2020. Web. 2 Feb. 2020.

  • Journal

    Angelova, B. and Zekiri, J.

    Measuring Customer Satisfaction with Service Quality Using American Customer Satisfaction Model (ACSI Model)

    2011 - International Journal of Academic Research in Business and Social Sciences

    In-text: (Angelova and Zekiri 27)

    Your Bibliography: Angelova, Biljana, and Jusuf Zekiri. "Measuring Customer Satisfaction With Service Quality Using American Customer Satisfaction Model (ACSI Model)." International Journal of Academic Research in Business and Social Sciences 1.3 (2011): 27. Web. 2 Feb. 2020.

  • Website

    Benefits or Uses of Service Blueprint

    2020

    In-text: ("Benefits Or Uses Of Service Blueprint")

    Your Bibliography: "Benefits Or Uses Of Service Blueprint." Accountlearning.com. N.p., 2020. Web. 1 Feb. 2020.

  • Website

    Best Airbnb Cleaning Tips and Strategies | Hosty Blog

    2020

    In-text: ("Best Airbnb Cleaning Tips And Strategies | Hosty Blog")

    Your Bibliography: "Best Airbnb Cleaning Tips And Strategies | Hosty Blog." Hosty. N.p., 2020. Web. 1 Feb. 2020.

  • Journal

    Bitner, M. J., Ostrom, A. L. and Morgan, F. N.

    Service Blueprinting: A Practical Technique for Service Innovation

    2008 - California Management Review

    In-text: (Bitner, Ostrom and Morgan 66-94)

    Your Bibliography: Bitner, Mary Jo, Amy L. Ostrom, and Felicia N. Morgan. "Service Blueprinting: A Practical Technique For Service Innovation." California Management Review 50.3 (2008): 66-94. Web. 27 Jan. 2020.

  • Journal

    Bitner, M. J., Zeithaml, V. A. and Gremler, D. D.

    Technology’s Impact on the Gaps Model of Service Quality

    2010 - Handbook of Service Science

    In-text: (Bitner, Zeithaml and Gremler 197-218)

    Your Bibliography: Bitner, Mary Jo, Valarie A. Zeithaml, and Dwayne D. Gremler. "Technology’S Impact On The Gaps Model Of Service Quality." Handbook of Service Science (2010): 197-218. Web. 30 Jan. 2020.

  • Website

    Blunden, M.

    New Airbnb tech could scan your online life before you book a stay

    2020

    In-text: (Blunden)

    Your Bibliography: Blunden, Mark. "New Airbnb Tech Could Scan Your Online Life Before You Book A Stay." Evening Standard. N.p., 2020. Web. 30 Jan. 2020.

  • Website

    Brinkley-Badgett, C.

    The Airbnb Hotel Tax: What Guests & Hosts Need to Know | Credit.com

    2017

    In-text: (Brinkley-Badgett)

    Your Bibliography: Brinkley-Badgett, Constance. "The Airbnb Hotel Tax: What Guests & Hosts Need To Know | Credit.Com." Credit.com. N.p., 2017. Web. 1 Feb. 2020.

  • Website

    Carson, B.

    To Avoid Angering Neighbors, Airbnb To Launch Its First-Ever Apartment Brand

    2017

    In-text: (Carson)

    Your Bibliography: Carson, Biz. "To Avoid Angering Neighbors, Airbnb To Launch Its First-Ever Apartment Brand." Forbes.com. N.p., 2017. Web. 1 Feb. 2020.

  • Website

    Casert, R.

    EU says Airbnb must change presentation after complaints

    2018

    In-text: (Casert)

    Your Bibliography: Casert, Raf. "EU Says Airbnb Must Change Presentation After Complaints." Wtok.com. N.p., 2018. Web. 1 Feb. 2020.

  • Journal

    Cho, Y. C.

    Exploring Relationship Among Customer Dissatisfaction, Complaints, And Loyalty In The Virtualized Environment: Roles Of Advanced Services

    2014 - International Business & Economics Research Journal (IBER)

    In-text: (Cho 1343)

    Your Bibliography: Cho, Yoon C. "Exploring Relationship Among Customer Dissatisfaction, Complaints, And Loyalty In The Virtualized Environment: Roles Of Advanced Services." International Business & Economics Research Journal (IBER) 12.11 (2014): 1343. Web.

  • Website

    Decker, A.

    Everything You Need to Know About Brand Management

    2020

    In-text: (Decker)

    Your Bibliography: Decker, Allie. "Everything You Need To Know About Brand Management." Blog.hubspot.com. N.p., 2020. Web. 3 Feb. 2020.

  • Journal

    Genestre, A. and Herbig, P.

    Service Quality

    1997 - Journal of Customer Service in Marketing & Management

    In-text: (Genestre and Herbig 65-83)

    Your Bibliography: Genestre, Alain, and Paul Herbig. "Service Quality." Journal of Customer Service in Marketing & Management 3.3 (1997): 65-83. Web.

  • Website

    Gibbons, S.

    Service Blueprints: Definition

    2017 - Nielsen Norman Group

    In-text: (Gibbons)

    Your Bibliography: Gibbons, Sarah. "Service Blueprints: Definition." Nielsen Norman Group. N.p., 2017. Web. 29 Jan. 2020.

  • Website

    Greeting guests at the door

    2020

    In-text: ("Greeting Guests At The Door")

    Your Bibliography: "Greeting Guests At The Door." Picfair.com. N.p., 2020. Web. 1 Feb. 2020.

  • Website

    Holiday Homes & Apartment Rentals - Airbnb

    2020

    In-text: ("Holiday Homes & Apartment Rentals - Airbnb")

    Your Bibliography: "Holiday Homes & Apartment Rentals - Airbnb." Airbnb.ie. N.p., 2020. Web. 29 Jan. 2020.

  • Website

    Leadem, R.

    17 Incredible Employee Perks of Successful Companies (Infographic)

    2020

    In-text: (Leadem)

    Your Bibliography: Leadem, Rose. "17 Incredible Employee Perks Of Successful Companies (Infographic)." Entrepreneur. N.p., 2020. Web. 1 Feb. 2020.

  • Journal

    Patrício, L., Fisk, R. P. and Falcão e Cunha, J.

    Designing Multi-Interface Service Experiences

    2008 - Journal of Service Research

    In-text: (Patrício, Fisk and Falcão e Cunha 318-334)

    Your Bibliography: Patrício, Lia, Raymond P. Fisk, and João Falcão e Cunha. "Designing Multi-Interface Service Experiences." Journal of Service Research 10.4 (2008): 318-334. Web. 29 Jan. 2020.

  • Journal

    Pires, G. D., Dean, A. and Rehman, M.

    Using service logic to redefine exchange in terms of customer and supplier participation

    2015 - Journal of Business Research

    In-text: (Pires, Dean and Rehman 925-932)

    Your Bibliography: Pires, Guilherme D., Alison Dean, and Muqqadas Rehman. "Using Service Logic To Redefine Exchange In Terms Of Customer And Supplier Participation." Journal of Business Research 68.5 (2015): 925-932. Web.

  • Journal

    Poddar, A., Donthu, N. and Wei, Y.

    Web site customer orientations, Web site quality, and purchase intentions: The role of Web site personality

    2009 - Journal of Business Research

    In-text: (Poddar, Donthu and Wei 441-450)

    Your Bibliography: Poddar, Amit, Naveen Donthu, and Yujie Wei. "Web Site Customer Orientations, Web Site Quality, And Purchase Intentions: The Role Of Web Site Personality." Journal of Business Research 62.4 (2009): 441-450. Web. 31 Jan. 2020.

  • Website

    Pugh, M.

    What Is a Service Blueprint? [Examples and Templates] | Lucidchart Blog

    2019

    In-text: (Pugh)

    Your Bibliography: Pugh, Marie-Reine. "What Is A Service Blueprint? [Examples And Templates] | Lucidchart Blog." Lucidchart.com. N.p., 2019. Web. 28 Jan. 2020.

  • Journal

    Vargo, S. L. and Lusch, R. F.

    Evolving to a New Dominant Logic for Marketing

    2004 - Journal of Marketing

    In-text: (Vargo and Lusch 1-17)

    Your Bibliography: Vargo, Stephen L., and Robert F. Lusch. "Evolving To A New Dominant Logic For Marketing." Journal of Marketing 68.1 (2004): 1-17. Web. 3 Feb. 2020.

  • Website

    Why you should always check-in your Airbnb guests in person | City Relay |

    2019

    In-text: ("Why You Should Always Check-In Your Airbnb Guests In Person | City Relay |")

    Your Bibliography: "Why You Should Always Check-In Your Airbnb Guests In Person | City Relay |." City Relay. N.p., 2019. Web. 1 Feb. 2020.

  • Website

    Yeni taşınanlar için ev temizliği önerileri

    2020

    In-text: ("Yeni Taşınanlar Için Ev Temizliği Önerileri")

    Your Bibliography: "Yeni Taşınanlar Için Ev Temizliği Önerileri." Yasemin. N.p., 2020. Web. 1 Feb. 2020.

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